Returns & Exchanges
At Briarwood Supplies, we want you to be completely satisfied with your home essentials; if a product doesn't meet your expectations, you can return it within 30 days of delivery. All items must be in their original packaging and unused condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original boxes, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and secure it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Refund
Take your package to any authorized carrier location; once our warehouse inspects the return, your refund will be processed within 5-7 business days.