Returns & Exchanges

At Briarwood Supplies, we want you to be completely satisfied with your home essentials; if a product doesn't meet your expectations, you can return it within 30 days of delivery. All items must be in their original packaging and unused condition to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and zip code to select the items you wish to send back.

  • 2.
    Package Your Items

    Carefully place the items in their original boxes, ensuring all hardware and assembly instructions are included to prevent damage during transit.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and secure it to the outside of your package, covering any previous delivery markings.

  • 4.
    Drop Off and Refund

    Take your package to any authorized carrier location; once our warehouse inspects the return, your refund will be processed within 5-7 business days.